VIDEO INTERVIEW: DFCU Bank | Diaspora Outreach | Here is a collection of 5 videos covering a range of questions that the Ugandan Community in the Diaspora often asks about Interest rates in Uganda, the cost of acquiring mortgages, setting up dollar accounts and more. Christine Kawooya from DFCU Bank answers these questions in this interview with the Editor of UNAA Times Online, Ronnie Mayanja. Do please share this valuable information with your Ugandan friends.
Visit DFCU Bank Online at: http://www.dfcugroup.com/ | DFCU was established in 1964 as a development finance institution. Over the years DFCU has been associated with many success stories in Uganda’s economy in various sectors: transport, education, floriculture, agriculture,manufacturing and agro-processing. In 2000, the company bought Gold Trust Bank and startedcommercial banking and renamed it dfcu Bank. Today dfcu Bank is a fast growing commercial bank offering a variety of innovative products and services:
Our Mission
dfcu will seek to grow shareholder value while playing a key role in transforming the economy and enhancing the well-being of the society. Through our dynamic and responsive teams, we will provide innovative financial solutions and maintain the highest levels of customer service and professional integrity.
DFCU Bank’s Vision: To be the preferred Ugandan Financial institution, providing a broad range of quality products to our chosen customer segments
UNAA D.C 2010 Convention: DAY One ~ Here are some photos from Day One of the D.C Convention. Day One featured the Business Forum. It was a great success. Thanks to all the companies that presented and for DFCU Bank for sponsoring the event. Mrs Christine Kawooya of DFCU you bank reiterated the commitment of the DFCU bank in helping the diaspora communities acquire these banking services and maintain dollar accounts with the bank.
Event sponsors: UNAA, DFCU Bank, The Uganda Embassy in Washington, Housing Finance, National Housing and Uganda Investment Authority.
dfcu Customer Care
Plot 2 Jinja Road
Kampala
Uganda
customercare@dfcugroup.com
+256 (0)414 351 000
+256 (0)414 231 687
Alt Tel: +256 (0)312 300 200 Alt Fax: +256 (0)414 259 435
Popularity: 7% [?]
OTHER PEOPLE´S EXPERIENCE OF THE CUSTOMERS SERVICE OF THIS BANK HAS BEEN ABSYMAL, UN0PROFESSIONAL AND VERY BORDER LINE´,(KOSHER).
THEY PROVIDE NO CONSISTENT STATEMENTS, UNEXPLAINED DEDUCTIONS ON PEOPLES ACCOUNTS AND CHAOTIC ACCOUNTING AND LEGAL PROCEDURES.
LETTERS TO THE MANAGING DIRECTORS AND MANAGERS GO UN-ANSWERED,WHILST LAND TITLES TAKE YEARS TO BE TRANSFERRED TO CUSTOMERS NAMES…THIS HAS HAPPENNED TO MANY PEOPLE I KNOW OF WITH MORTGAGES. THERE IS NO INTERNET BANKING AND THE SO CALLED CALL CENTERS ARE UN-RELIABLE.
THIS IS A FAR CRY FROM THE WELL OILED PR AND ADVERTS ABOVE BY CHRISTINE KAWOYA.
ANYONE WHO DOES ANY BANKING ABROAD KNOWS THAT IS UTTERLY, COMPLETELY AND BEYOND ANY ACCEPTABILITY.
BUT THESE FOLKS DO NOT SEEM TO CARE!!!
SO THE IDEAS ARE GOOD BUT THE APPLICATION ON THE GROUND IS WAY BELOW STANDARDS OF ACCEPTABILITY.
LEST THEY VISIBLY GET THEIR ACT TOGETHER…DFCU IS SYMPTOMATIC OF THE SINK POT THAT IS THE UN-PROFESSIONAL INSTITUTIONAL CRISIS IN UGANDA